Welcome to smarter, better healthcare administration services.
Universal, the largest independent company of its kind in South Africa, has been one of the fastest-growing companies in the healthcare industry over the last decade.
Touching the lives of some 10-million people worldwide, the specialist-integrated Universal Group has a multi-national footprint with offices in South Africa and a presence in the Indian Ocean Islands and the United States.
Universal Healthcare and Medical Schemes
At Universal we embrace a holistic approach to caring for the members of medical schemes. Patients come first at Universal, and at the medical schemes that we administer. We will therefore always ensure that they have access to the best, most appropriate care available. Our personalised healthcare management approach and patient care which is underpinned by excellent administration, care management, wellness, preventative and curative care benefits are what sets us apart.
As administrator we are tasked with all administrative and healthcare management functions on behalf of our clients, and for each of its members.
Core to our service offering is personalised service to medical schemes and the individual members of the scheme.
Administrative member services include but are not limited to:
- Membership management
- Contribution management
- Claims processing
- Financial management
- Customer services and call-centre support
Please contact us on 0861 222 777 or [email protected] for more details.
Universal is proud to introduce ZOOPP™, which stands for Zero-Out-Of-Pocket-Payment. This exceptional, brand new innovation was developed to improve the member experience of medical scheme members.
Want to find out more about ZOOPP™ and the difference it can make in your life?